Beyond fund administration

NAV has been an essential partner for BCM Capital Management.  They have been instrumental to our success and that of our investors by providing outstanding services and advice to the BCM Group for nearly ten years. The team at NAV is a pleasure to work with. They made a commitment from the very beginning to really understand our strategies, which NAV continually fulfills. This dedication enabled NAV to help us succeed with several new initiatives over the years and to design custom services and reports that are exceedingly helpful for both managing our portfolios and for communicating with our investors. We are delighted with our relationship with NAV.

We recognize the challenges that come with managing the intricate details of our funds. The NAV team's proactive approach, attention to detail in trade reconciliation, portfolio valuation, precision in fee calculations, quick response time, and timely report delivery reflects a high level of technical expertise and dedication. Their commitment to implementing cutting-edge technology solutions, adeptness in accommodating our dynamic requirements, and tailored reporting preferences are commendable.

NAV has been a valuable partner to our firm in navigating the fund of funds process and best practices. Our NAV account manager and back office team are readily available to share their knowledge and expertise as new questions and challenges arise. In addition to the accounting and reporting packages, investor communication dissemination, and other standard undertakings, we have also been appreciative of other support they have been able to provide such as audit and Form PF support. We have been pleased with our decision to select NAV as our administrator.

I’ve had the pleasure of working with NAV for several years and I have been very pleased with their proficiency in all aspects. From start to finish, NAV has demonstrated unparalleled expertise, professionalism, and commitment to excellence. The team at NAV are not only knowledgeable, but also take the time to thoroughly understand our unique business needs. Their tailored approach and attention to detail ensure that the solutions provided are effective and perfectly align with our goals.

From the moment we completed onboarding it became evident that NAV is not just a service provider, but a true partner dedicated to the success of their clients. Any issues or queries we've encountered were met with quick and effective responses, which undoubtedly played a pivotal role in maintaining the seamless operation of our processes. The leadership's commitment to these values is reflected in every interaction, emphasizing a genuine dedication to client satisfaction. This level of personalized attention has had a significant impact on our experience, reinforcing our confidence in the partnership. Their blend of cutting-edge technology, seamless reporting, timely solutions, and unwavering commitment to client success sets them apart in the industry. I am genuinely glad to have found a partner that not only meets, but exceeds, expectations.

I have worked with many administrators in my career — and there are many good ones out there — but hands down, dollar for dollar NAV is one of the best out there and very underrated in the industry. The pillars of any business are its people, processes, and technology. Their people, day in and day out, go above and beyond. They genuinely care, and in my opinion, that's very hard to find these days! The processes and controls they put in place work well. Finally, their technology/reporting is very robust and well thought out. Beyond that, what continues to impress me is how accommodating they are to our needs as a business.

We have engaged with NAV for several years now and we feel the relationship is truly a partnership. They are responsive to client and ad hoc requests, very thoughtful and diligent in reconciliations, and always willing to hop on the phone to dig into details. They do a lot of heavy lifting and really feel like an extension of our team.