BACKGROUND

Brett Belote, CEO of Cayler Capital transferred his fund to NAV Fund Administration after the fund administrator he was working with decided to no longer service CTAs and managed accounts. They also changed his fund’s overnight investor reports without ever discussing it with him. The newer version was much less streamlined and every aspect of reporting was very impacted; how they were distributed, information and data contained or left off the report. This was really frustrating because he had built his company systems around their original reporting style, and the unexpected change created a number of issues.

WHY NAV

Comprehensive Reporting and Easy Tracking on the NAV Portal "The reporting dataset offered by NAV is far more comprehensive than what I had to work with previously, and is available if I ever need it. As for the technology, I am very happy with the iPhone app, the website and the daily reports," said Brent.

Fast Response Time and Accurate Custom Reporting “As for NAV’s quality of service,” he shared, “I like to look at my P&L for every account, every day. Due to the customization of my reports, it’s easy for me to spot any discrepancy quickly. The ability to check reports on the phone is key for me. It doesn’t matter whether I add new accounts, or am reviewing fees, my reports are always accurate. I have had no issues since transferring; the service is fantastic and very prompt.” He added, “My questions are answered very quickly. Timeliness is key. Getting trades allocated accurately is important, and mine are always correct.”

Fast, Efficient and Entirely Pain Free Transition Process “Transferring to NAV was a completely seamless process. And after becoming a client, NAV did a great job getting me the data I needed to fit into my framework. I didn’t have to modify my systems to integrate into theirs, and the IT team was very open to creating custom reports that I had requested. By moving to NAV, I was able to create a margin equity report that gives me an average across FCMs. This is difficult to aggregate manually. I had requested this from my previous admin, but they were unable to provide it. Once I moved to NAV, I emailed my request and within two days I had a custom report.”

Fair Pricing and Improved Experience and Results With regard to fees, Brent shared, “I think the fees are very fair. I give NAV a 10/10. I have had outstanding service, reasonable fees, and customized investor reports, which save me considerable time.”